Due to rapid international expansion, Valitor was encountering a steep rise in the amount of data and transactions required to maintain the high level of accuracy that their key partners, such as MasterCard and Visa, demanded.
“We were growing quite fast. The data load was manageable 10 years ago when the transaction flows were comparatively small, but once the flows started to grow significantly, the back office couldn’t keep up. We needed a solution to help us avoid human error in manual transactions or we risked facing significant fines for every misstep.”
– Reynir Orn Bachmann Gudmundsson, Business Intelligence Manager, Valitor
Valitor needed to automate its processes to make the business more self-serviceable, but the company also needed to condense the number of different tools it was leveraging on a series of disparate databases.