All exceptions exMon finds are unique and assigned to a person or a group that is responsible for fixing that entry.
Exceptions are available in our case management portal and the important exceptions are also sent by email. You can monitor progress and escalate exceptions to ensure serious issues do not fall through the cracks.
Exceptions can be assigned based on a variety of properties. For example, exMon can assign sales related exceptions straight to the person responsible for the sale or the store manager. This ensures that the exception is delivered to a person that can take action.
When the entry is fixed in the source system, exMon automatically recognizes it and resolves the issues.